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Mangopay fuels the future of marketplaces and platforms by acquiring payment orchestrator WhenThen

Mangopay improves its payment flow abilities by acquiring WhenThen, a payment orchestration platform, providing powerful payment acceptance and operations

Just four months after welcoming Nethone to the Mangopay Group, we’re super excited to announce yet another acquisition that further demonstrates our commitment to offering our customers, marketplaces and platforms the best payment infrastructure and operations technology, which they need to succeed.

We’re customer obsessed

We’ve listened to our existing and future customer needs about the importance of their secure, modular and smart payments engine. An engine that allows them to easily optimize for checkout conversion, prevent fraud along their payment flow, meet their regulatory and compliance requirements and automate their payment operations to achieve their growth ambitions.

Let’s face it, ‘one size fits all’ payment solutions simply don’t cut it anymore, so Mangopay's mission is to offer the modular payment infrastructure that marketplaces and platforms big and small need to succeed. So whether a business starts or matures into creative payment flows, we offer the payment products, expertise and core payment technology to support them from the get-go and into the future. And now, with the addition of WhenThen’s technology, our customers can orchestrate across not only our payment products but others too.

Who is WhenThen?

WhenThen is a Dublin-based payments technology company that powers payment acceptance and automates payment operations for online businesses worldwide? With WhenThen’s technology and global connectivity, Mangopay will rapidly scale its entire payment offering to unlock significant value for its existing platform customers through multi-processor relationships and greater automation.

As we combine our technologies, we’re looking to future-proof pay-in capabilities with greater control, flexibility and scalability to embrace the ever-evolving marketplace landscape. Platforms will no longer be held back in their growth, and be able to consume the features that suit them, whether that's payment methods, wallets, onboarding experiences or fast payouts.

A complete payment solution for platform growth

In a single integration, WhenThen’s and Mangopay’s combined technologies will give platforms the ability to:

  • Seamlessly build and configure revenue optimizing payment flows such as intelligent payment and smart routing on all payment methods through a no-code interface.
  • Increase local conversion rates through a dynamic checkout experience that automatically adapts to customers’ locale.
  • Grow their payment offering by adding new payment methods at checkout in a matter of clicks.
  • Securely store and access customer card data via a native cloud PCI DSS Level 1 certified card vault that not only tokenizes customer cards but also enables network tokens (Visa, Mastercard, AMEX) and automatic card updater, ensuring platforms always have their customers’ latest card details on file.
  • Automate time-consuming payment operations through a central Payment Insights and Operations dashboard to speed up and simplify disputes, chargeback and refund management.

“As the platform economy continues to grow, creating amazing payment experiences remains a key factor for our customers and prospects . Acquiring WhenThen enables Mangopay to rapidly accelerate its payment capabilities whilst providing the best payment experiences in the market. It represents a strategic asset for our growth plans, following the acquisition of Nethone in 2022 that strengthened our fraud capabilities. We are committed to serving our loyal customers, such as Vinted, LeBonCoin, Chrono24, Wallapop and many others, with enhanced features and modular technologies that best meet their needs.” Romain Mazeries, Mangopay CEO

“We are extremely excited to embark on Mangopay’s journey and become the next global payment leader for platforms. “Platform-based businesses, big and small, seek flexibility in how they build and operate their payment stack as they strive to meet their growth and revenue targets. They have had to adopt a one-size-fits-all payments system approach for too long. We want to give them more control, flexibility and scalability,” Kirk Donohoe, former WhenThen co-founder and CEO, now Chief Product Officer of Mangopay.

WhenThen’s entire team and products have now fully merged with Mangopay and will operate under the Mangopay brand, with Kirk Donohoe, WhenThen’s co-founder, joining Mangopay’s Executive Committee as Chief Product Officer.