Discover how we enabled the fast migration of 800 sellers without disrupting sales on the Maisons du Monde platform, and learn about the benefits of our PSP-agnostic infrastructure.
Maisons du Monde is a successful marketplace specializing in home decor and furniture, with a network of over 800 sellers who cater to the needs of more than 7 million customers. The company’s influence is particularly strong in key European markets - France, Italy, Spain, and Germany. Their successful business model has resulted in substantial annual revenues exceeding 1.1 billion euros.
With their success story in the background, Maisons du Monde has started on a new journey to increase their operational performance and improve user experiences. To achieve this, they chose to partner with Mangopay and set out the following key objectives:
- Implement a seamless migration plan involving 800 sellers without causing any interruption to marketplace operations.
- Integrate PayPal as a viable payment method.
- Separate the pay-in and payout flows which were initially managed in one stack by a single provider.
A high-stakes plan: building a bridge while driving on it
The main challenge during the integration stage was maintaining service continuity. The marketplace needed to stay fully operational and couldn't afford to experience any downtime or disruptions while validating the KYC information for each of the 800 sellers.
The outcomes
Thanks to our modular infrastructure, we offered Maisons Du Monde an a-la-carte product suite, enabling them to:
- Integrate our payout solution while continuing to use their existing system to handle pay-ins.
- Hold funds without impacting sales until the seller's KYC revalidation is finalized.
- Implement bespoke payment systems and rules that align perfectly with Maisons du Monde's operations.
- Simplify the management of seller validations and fund distributions, reducing both manual effort and potential errors.
Behind the scenes, there was a complex migration plan to roll out. For the Maisons du Monde marketplace sellers, it was business as usual.
The power of a PSP-agnostic modular infrastructure
Our ultra-modular infrastructure enabled Maisons du Monde to build a fully customized workflow and user journey, addressing their unique needs and the specific objectives of their marketplace. By decoupling the pay-in from the payout process, we have offered Maisons du Monde the flexibility needed for their omnichannel strategy. Our approach also highlights our role as a PSP-agnostic and adaptable infrastructure. Maisons du Monde can integrate with other preferred solution providers, keeping their autonomy in selecting strategies, tools, and partners that best serve their goals for performance optimization, all without affecting their already optimized payout management through Mangopay.
Integrating our own orchestration that routes flows to the most suitable PSPs allows Maisons du Monde to see Mangopay as a suitable acquiring alternative. Through this unified environment, they can effectively manage their online payments directly and through third-party platforms.
More solutions available to plug and play
In the last 12 months, we have significantly enhanced our suite of offerings, reinforcing our commitment to a modular and flexible infrastructure that adapts to the evolving needs of our platforms.
Our FX suite, which supports fund conversions between wallets or triggers conversions at the payout stage through our payout solution, empowers platforms to expand globally by offering a local experience to users and tapping new revenue opportunities through a single integrated environment.
Moreover, our AI-driven fraud prevention solution offers protection across user interactions—be it during login, payment, or beyond. Fully accessible through our API, it enables platforms to integrate fraud protection into their existing systems whenever needed, increasing security without disrupting user experience.
Moving forward
As Maisons du Monde continues to scale their operations and extend their reach, they now enjoy a flexible and efficient payment system powered by Mangopay. With the successful implementation and the benefits already realized, Maisons du Monde and Mangopay continue to explore opportunities for further optimization.
Searching for payment solutions to scale your platform? Contact us to discover how we can help your business grow.
